Create an account and sign in

Open a family account in your own name, sign in, and keep the account safe.

Last updated Monday, September 28, 2026

What is it?

Your account is how the centre knows who you are. A guardian account holds the whole family: every child, every registration and every invoice.

Open the centre's website and press Register in the top right corner.
Enter your own name and email address, not your child's. Invoices and notices go to this address.
Choose a password of at least eight characters.
Submit the form. You are signed in and taken to your family portal.

Create one account per family. Add each child inside it under My Students; children do not need accounts of their own to be registered.

Press Sign in, enter your email address and password. Staff are taken to Administration; families to the portal.

After five wrong passwords the account locks for fifteen minutes. Wait, then try again carefully rather than trying variations.

"That email is already registered" – you, or someone in your family, already has an account. Sign in instead.
Forgotten password – contact the centre and an administrator will reset it for you.

Your profile and password – Keep your contact details current and change your password.
I cannot sign in – Locked accounts, forgotten passwords and the wrong email address.
Welcome to the Sufaraa App – What the application does, who uses it, and the three places you will spend your time.
Finding your way around – The menu, the help icons, the help button and the search box.
Getting support from the centre – When this manual does not answer your question, how to reach the right person quickly.